联系我们

We’re here to help with product questions, order updates, shipping, returns, and general support.

Before You Contact Us

For the fastest response, please include:

• Your name
• Your order number, if available
• The email address used at checkout
• A short description of your question

Order Updates

You can review available order information by logging in to your CoreParam account. If tracking has not updated or you need additional help, send us a message using the form below.

Response Time

Our support team typically replies within 1–2 business days, Monday through Friday. Please avoid sending duplicate requests, as this can slow down response times.

For shipping timelines and return eligibility, please review our Shipping Policy and Refund Policy.